1) Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use Innova Ludo, our related websites, and support channels (“Services”). By using the Services, you agree to this Policy.

2) Data We Collect

2.1 Information you provide

  • Account & profile: display name, avatar, country/region, age confirmation; optional email or phone if you register or contact support.
  • Support & feedback: messages, screenshots, bug reports, ratings/reviews.
  • Transactions: purchase confirmations and metadata (we do not store full card/UPI credentials on our servers).

2.2 Information collected automatically

  • Device & log data: IP address, device model, OS/version, app version, language, time zone, crash logs, diagnostics, and performance metrics.
  • Identifiers: advertising ID (e.g., GAID), app instance ID, push token.
  • Gameplay: matches, scores, session length, anti-cheat signals.

2.3 From third parties

  • Analytics & attribution: install/engagement data and aggregated reports.
  • Payments: transaction status for fraud prevention, refunds, and support.

3) How We Use Your Data

  • Provide and improve gameplay, matchmaking, leaderboards, and social features.
  • Process purchases, deliver items, and provide customer support.
  • Detect and prevent fraud, cheating, and policy violations.
  • Measure performance, debug issues, and enhance user experience.
  • Show contextual or (where permitted) personalized ads.
  • Send important notices about changes, security, or service disruptions.
  • Comply with legal obligations and enforce our terms.

5) Sharing & Processors

We do not sell personal information. We share data only as necessary with:

  • Service providers: hosting, analytics, crash reporting, customer support, anti-cheat.
  • Payment partners: to complete transactions and combat fraud/chargebacks.
  • Ad partners: to deliver and measure ads where permitted by law/consent.
  • Legal & safety: to comply with law or protect users, our rights, or the Service.
  • Business transfers: in a merger, acquisition, or asset sale.

6) Ads, Analytics & SDKs

We may integrate third-party SDKs (e.g., Google AdMob, Firebase) for ads, analytics, crash reporting, and attribution. These partners may collect device identifiers and usage data under their own policies. Where required, we request consent for personalized ads; if declined, you may see non-personalized ads.

Your controls: reset or limit your device’s advertising ID in system settings; manage in-app consent choices where available.

7) App Permissions

  • Internet & network state: online play, leaderboards, ads, updates.
  • Notifications: match updates and rewards (configurable in system settings).
  • Vibration/Haptics: gameplay feedback.
  • Billing: in-app purchases through the store.
  • Storage/Photos (optional): for avatar uploads or saving screenshots (only if you choose).
  • Camera/Microphone (optional): for specific features; denying does not block core gameplay.

8) Data Retention

We retain personal data only as long as necessary for the purposes described here or as required by law. When no longer needed, we delete or anonymize it.

9) Security

We implement reasonable organizational and technical measures to protect data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure.

10) Your Rights

Depending on your region, you may have rights to access, correct, delete, or port your data; object to or restrict certain processing; and withdraw consent (where applicable). To exercise rights, contact us using the details below. We may request information to verify your identity.

11) India (DPDP Act, 2023)

  • Where required, we obtain consent for processing. You may withdraw consent via in-app settings or by contacting us.
  • You may request access, correction, updating, or erasure of your personal data.
  • Grievance Officer: Write to info@innovalogic.in. We aim to acknowledge grievances within 72 hours and resolve them within 30 days.

12) California (CCPA/CPRA)

California residents can request to know, access, correct, and delete certain personal information and may opt-out of “sharing” for cross-context behavioral advertising. We do not sell personal information. To exercise your rights, contact us below.

13) Children’s Privacy

The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to request deletion.

14) International Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect your data.

15) Changes to This Policy

We may update this Policy from time to time. Material changes will be notified in-app or via other appropriate means. Please review this page periodically.

16) Contact Us

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